Racing 

Terms and Conditions

TERMS AND CONDITIONS

BOOKING

  • Group Booking Discount is only available for bookings of 6 or more Premier badges or Paddock tickets that are booked and paid for in a single transaction, in advance of the fixture.
  • Once tickets have been purchased no refunds will be given, except in the case of abandonment.  Please CLICK HERE for further information on our abandonment policy.
  • Tickets are not to be resold under any circumstances.  Title remains with the Racecourse at all times.
  • Badges and tickets will be forwarded by standard Royal Mail post on bookings received up to 5 working days in advance of the race meeting.
  • Badges and tickets will be forwarded no earlier than 2 weeks prior to the race meeting.
  • Once tickets have been posted they are the responsibility of the purchaser.  The Racecourse will not accept liability for tickets not received.
  • Badges and tickets will be retained at the Racecourse for bookings received during the 5 working days leading up to the race meeting.  These badges and tickets can be collected on the day of racing at the Collections Booth outside the main turnstile entrance.  Customers collecting badges or tickets must be able to provide full details of the order including name and address details and if purchased using a credit/debit card, they must bring the card used to the Collections Booth.
  • Replacement tickets will not be issued for lost, stolen or defaced tickets.

ADMISSION

  • Wetherby Racecourse & Conference Centre reserves the right to refuse admission to anyone and to remove any person from the Racecourse without assigning a reason for doing so and do not accept responsibility for loss or damage to persons or their property.
  • It is a condition of entry that Management and Staff instructions are complied with at all times. 
  • The Premier Enclosure does not operate a formal dress code but racegoers are encouraged to wear smart casual clothing.  Anyone wearing untidy attire or sports clothing will be refused admission into the Premier Enclosure.
  • Alcohol, glass bottles and glass, china or metal receptacles must NOT be brought into the Racecourse.  Picnics are not permitted into any of the enclosures.
  • To assist compliance with the Health Act 2006, it is against the law to smoke within any facility or stand within Wetherby Racecourse and where you see the Non-Smoking signs.  Smoking is permitted in all outside areas, and those partaking of tobacco products are requested to make use of the smoking recepticals provided.